IEMC offers many planning services, all of which are focused on ensuring individuals with disabilities and others with access and functional needs are effectively included in your plans, programs, and services.

The people working on your plan have actual experience in emergency management from the local to the federal level. They have written, reviewed, and implemented plans; responded to disaster events; and worked in EOCs. Our focus is on practical, realistic plans that are more than just a revised template.

Current plans and planning processes

IEMC can review your current plan and make or recommend revisions to improve the accessibility of your operations, programs, and services. We can also provide recommendations on making your planning, training, and exercise more accessible and inclusive.


IEMC can assist contractors who want to ensure their work is inclusive of individuals with disabilities and others with access and functional needs. We can provide reviews of your templates and work with you on planning, training, and exercise projects. We are available to participate on and off site, as needed.

Language access assessments and planning

If your agency receives federal funding, you are required to ensure your programs do not discriminate based upon national origin. This includes individuals with limited English proficiency. These requirements come from Title VI of the Civil Rights Act of 1964 and Section 504 of the Rehabilitation Act of 1973, as amended. Click here to learn more about these requirements.

A language access assessment determines what types of contact your agency has with the (LEP) community, identifies language service needs, and evaluates the resources already available to help these individuals access your agency’s programs, services, and information. After an assessment is complete, IEMC can also work with your jurisdiction and agency to developing language access policy directives, implementation plan, and procedures.

Shelter and mass care planning

Mass care is perhaps the most complex emergency planning a local or state government does. It is also one of the plans that most directly and significantly impacts individuals with disabilities and others with access and functional needs. IEMC has substantial experience in planning and executing shelter and mass care programs. If you would like our team of experts to review your plan, draft a new plan, or just aren’t entirely sure what you need to do, contact us today and we can help.

Public information planning

Accessible public information is also critical to the safety and well-being of individuals with disabilities and others with access and functional needs. IEMC has expertise in local, regional, and state-level joint information systems and centers; accessible social media; event messaging; developing effective distribution channels; working with media and news conferences; and more. For example, one of our team members developed the Inclusive Alert Network (formerly DIAN) program in Virginia.

Radiological Emergency Preparedness Program

Does your REPP plan consider decontamination of service animals and durable medical equipment? Did you know a building that is accessible as a shelter might not be accessible as an evacuation assembly center or decontamination site? Have you considered how you will alert individuals who are deaf or have hearing loss? A radiological event will effect individuals with disabilities and others with access and functional needs. IEMC can evaluate your plan, survey decontamination/evacuation sites, and help you ensure that your program is prepared to serve the whole community. For an example of an Evacuation Assembly Center site survey conducted by Dawn Brantley in Virginia, click here.

Shelter surveys

IEMC has experience and expertise in surveying shelters for accessibility using the shelter checklist provided by the U.S. Department of Justice (DOJ) as the foundation of the assessment. Because the DOJ’s checklist has not been revised since the ADA was revised and the 2010 ADA Accessibility Guidelines were published, we have revised the checklist to be consistent with the current standards. IEMC will come to your sites to conduct surveys and can provide training to your locality or state to conduct your own surveys (one team, one fight).